FAQ
What is the weight capacity of Vanity Pier products?
Vanity Pier items feature meticulously crafted structures made from high-quality kiln-dried frames, allowing you to choose between solid wood or steel legs.
Weight capacities:
- Sectionals: Support up to 900 pounds.
- Sofas: Support up to 900 pounds.
- Loveseat: Accommodate up to 600 pounds.
- Armchair: Designed for weights up to 350 pound.s
What if my order arrives damaged?
Occasionally, despite our best efforts to ensure the safe delivery of your item, damages may occur during the shipping process. When your item is being transported by an oversize or white glove carrier, it is essential to carefully examine it before signing for the delivery. Any damages or defects should be clearly indicated on the receipt with the carrier. It is crucial to inform us of any damages within 48 hours of receiving the delivery. We recommend not delaying the inspection of your item, whether you're waiting for project completion or a residential move.
Can I order replacement seat cushions or back cushions?
Certainly! We offer replacement seat and back cushions. To initiate an order, please contact us at info@vanitypier.com. For a seamless process, have your order number ready, which you can find on your emailed order confirmation or invoice.
Are Vanity Pier products kid-friendly?
Vanity Pier products prioritize durability and practicality, making them an excellent choice for families with young children. Here are a few reasons why:
- Chemical-Free Materials: All materials used are 100% free of harsh chemicals, ensuring a safe environment for your family.
- Easy-to-Clean Fabrics: Our designs feature upholstered fabrics that are easy to clean, providing convenience for busy families.
- Sturdy Frames and Legs: The robust frames and legs of our products contribute to keeping your furniture secure, even when little ones are actively playing on them.
- Reversible Cushions: Some of our products come with fully upholstered back and seat cushions that can be flipped over. Check the Dimension & Details section on the product page to confirm this option.
- Stain Prevention: If you're particularly concerned about spills, you can use Scotchgard to help prevent stains and keep your furniture looking fresh.
Where are your products manufactured?
We explore worldwide to find skilled craftsmen who can meet our customers' demands. Currently, our manufacturing operations are based in the USA. We closely collaborate with each domestic factory, ensuring they consistently meet our rigorous benchmarks for ethical business practices and quality control.